Help
stuck? happens to the best of us.
Open the app, tap Start a group, give it a name and send the invite link to everyone who should be in it. That's it. Nobody needs an account until they tap the link.
Tap the link on your phone. It opens Loopfam if you have it, or takes you to the store if you don't. After a quick sign in you'll land straight in the group.
The pool is everything anyone has added to the group. A feed is where photos are posted for people to see and react to. Adding to the pool doesn't notify anyone, so you can dump a whole camera roll and post the good ones later.
Photos are kept at full resolution. Videos are stored up to 4K. What you see in the feed is a lighter preview so it loads fast; the original is there when you open it.
An album inside a group for one trip, night or event, with only the people who were there. Everyday is the Chapter that never closes. Each Chapter gets its own paper colour so you can tell them apart.
From any photo, tap share and make a link. Whoever opens it sees that one photo in their browser, no app needed. You can turn the link off from the photo or from You, then Links you've made.
Open the photo, tap the three dots, then Delete. It's removed everywhere, including any links. To delete your account, go to You, then Settings. Everything is erased within 30 days.
Ask them or the group owner to remove it. If you're outside the group, tap Report on the share link page. The owner sees it straight away, and you can also email [email protected].
Still stuck?
A real person reads every message, usually within a day.